We offer fast and reliable UK delivery through Royal Mail Tracked, and this page explains everything you need to know about how your order is processed and shipped.
Shipping & Delivery
At Kirnix Creations, we want your order to arrive safely, quickly, and exactly as expected. Here’s everything you need to know about how we ship, process, and deliver your handmade goodies.
Carrier & UK Delivery Service
- We ship all orders via Royal Mail Tracked for reliability and peace of mind.
- You’ll receive an automatic tracking email as soon as your parcel ships.
- Tracking can take up to 24 hours to update in Royal Mail’s system.
Processing Times
- Standard processing is 3–7 working days.
- Custom or made-to-order items may need a little longer — check the product description.
- Orders placed Friday–Sunday are processed the following working day.
UK Delivery Times
- UK delivery normally takes 2–5 working days once dispatched.
- Delivery times may vary based on location or Royal Mail delays.
Shipping Restrictions
From 13th December 2014, we do not ship to the EU or Northern Ireland.
Before Your UK Delivery
- Double-check your delivery address for accuracy.
- Include house numbers, flat numbers, and access instructions.
- We cannot take responsibility for:
- Lost parcels
- Stolen parcels
- Misdelivered parcels
Possible Delays
Weather, bank holidays, and Royal Mail disruptions can cause delays. We’ll inform you if anything impacts your order.
Undeliverable Parcels
If an item is returned to us due to an incorrect or incomplete address, repeat postage fees are the customer’s responsibility.
If you have any questions about shipping, returns, or refunds, feel free to email support@kirnixcreations.co.uk. We’ll always do our best to help if something goes sideways