Last updated: 1 December 2025
Welcome to Kirnix Creations. By using our website or purchasing from us, you’re agreeing to the terms below. Nothing sneaky — just the essentials so everything runs smoothly for both of us.
1. Using Our Website & Store
You must be over the age of majority in your country to use our site or place an order.
Please don’t use our website for anything illegal, harmful, or dodgy — pretty reasonable, we think.
We can refuse service or cancel an order if something doesn’t look right (for example: repeated failed payments, suspicious activity, or bulk purchasing intended for resale).
2. Our Products
All items are handmade, which means each one is unique. Colours may vary slightly based on your screen and the nature of handcrafted resin goods.
We do our best to display our products accurately, but we can’t guarantee your device shows colours perfectly.
We may change, update, or discontinue products at any time.
3. Prices & Updates
Prices may change from time to time.
We may update the website, policies, or product info whenever needed — your continued use of the site means you accept those changes.
4. Orders & Billing
Please make sure your contact, delivery, and payment details are correct.
If we need to update or cancel your order, we’ll contact you using the details you provided.
For full details on returns or exchanges, see our Returns Policy.
5. Shipping
We package everything carefully and ship using trusted couriers (usually Royal Mail in the UK).
Delivery estimates are provided at checkout, but delays can happen — especially during peak seasons or due to external courier issues.
International buyers are responsible for any customs fees or import duties.
6. Content & Intellectual Property
All designs, text, graphics, product photos, and branding on this site belong to Kirnix Creations.
Please don’t copy, resell, distribute, or reuse our content without written permission.
7. Comments, Reviews & User Submissions
If you leave a review, message, or comment on our website or social media, you give us permission to use it for marketing or customer service purposes.
Just keep things respectful — no abusive or unlawful content.
8. Third-Party Links & Tools
Sometimes we link to other websites (e.g., tracking pages, social media, partners).
We’re not responsible for those sites or how they handle your data — always check their policies.
9. Liability
We aim to provide a smooth, reliable service — but we can’t guarantee the website will always run perfectly (technology loves chaos as much as we do).
We’re not responsible for losses outside our control, including delays, courier issues, or technical failures.
10. Privacy
Your personal information is handled according to our Privacy Policy.
We keep your data safe, use it only as needed to process your orders, and never sell your details — ever.
11. Termination
You can stop using our services anytime.
If you breach these terms, we may suspend or stop your access to the site.
12. Governing Law
These terms are governed by UK law.
Need Help?
If you’ve got questions, reach out via the Contact Us page — we’re always happy to help.