Last updated: 1 December 2025
This Privacy Policy explains how Kirnix Creations (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you visit or make a purchase from kirnixcreations.co.uk (the “Site”) or otherwise interact with our services (the “Services”).
By using our Site or Services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Site.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. Any updated version will be posted on this page with a new “Last updated” date. Your continued use of the Site constitutes acceptance of any changes.
2. Information We Collect
We collect personal information in three ways:
1️⃣ Information you provide directly
2️⃣ Information collected automatically through Cookies
3️⃣ Information obtained from third parties
A. Information You Provide Directly
This includes:
- Contact details — name, email address, phone number, billing/shipping address
- Order information — items purchased, payment confirmation, delivery information
- Account information — username, password, preferences
- Customer support messages — any information you send us for help or enquiries
- Shopping behaviour — wishlist items, cart contents, viewed products
Some features may require certain information. If you choose not to provide it, we may be unable to offer that service.
B. Information Collected Automatically (Cookies & Tracking)
When you visit our Site, we automatically collect certain data, including:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on the Site
- How you interact with the Services
We use Cookies, pixels, and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyse traffic
- Deliver personalised offers and marketing
You can disable Cookies in your browser settings, but some site features may not function correctly.
C. Information from Third Parties
We may receive information from:
- Payment processors (e.g., card confirmation, billing info)
- Delivery providers (shipping status and updates)
- Analytics tools (e.g., Google Analytics)
- Marketing platforms (engagement data when you click on emails or ads)
- Website service providers (hosting, security, technical support)
All third-party data is handled according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties.
3. How We Use Your Information
We use your personal data to:
A. Provide Products and Services
- Process orders and payments
- Manage accounts
- Deliver items
- Send order updates and communications
- Handle returns and customer support
B. Marketing & Advertising
- Send emails, promotions, updates (only if you opt-in)
- Tailor content and recommendations
- Display relevant ads on and off our Site
You may opt out of marketing at any time.
C. Security & Fraud Prevention
- Detect fraudulent behaviour
- Protect our Site, services, business, and users
- Maintain platform security
D. Legal Obligations
- Comply with UK law
- Respond to requests from authorities
- Maintain business records
4. Cookies Notice
We use Cookies and similar technologies to:
- Keep the Site running smoothly
- Save your login and basket items
- Track website performance
- Deliver personalised recommendations
- Support analytics and marketing
You can manage Cookie preferences through your browser. Blocking Cookies may reduce functionality.
A detailed Cookie Policy is available on our Site.
5. How We Share Information
We may share your personal information with:
- Service providers (payment processors, hosting providers, email systems, analytics tools, fulfilment and shipping partners)
- Marketing partners (only if you opt-in)
- Professional advisors (legal, compliance, fraud prevention)
- Government authorities (if legally required)
- Business transfers (if Kirnix Creations is sold or merges with another company)
We never sell personal data.
6. Data Retention
We keep your data only as long as necessary, including:
- To fulfil your orders
- To meet legal/accounting obligations
- To resolve disputes
- To maintain your account
When information is no longer needed, we securely delete or anonymise it.
7. Protecting Your Information
We use a combination of physical, electronic, and managerial safeguards to protect your personal data.
However:
No online transmission is ever 100% secure, and we cannot guarantee absolute security.
Please avoid sending sensitive personal information via unencrypted channels (e.g., email, social DMs).
8. Your Rights (UK GDPR)
Depending on your location, you may have the following rights:
- Right to Access — request a copy of the data we hold
- Right to Correct — ask us to fix inaccurate information
- Right to Delete — request your data be erased
- Right to Restrict Processing
- Right to Object to Marketing
- Right to Portability — receive your data in a usable format
To exercise these rights, contact us via the details at the end of this policy.
We may need to verify your identity before responding.
9. GDPR Compliance Statement
Kirnix Creations complies with the UK GDPR and EU GDPR where applicable.
We ensure:
- Lawful and transparent data processing
- Secure storage and handling
- Respect for user rights
- Proper handling of Cookies and tracking
- Clear consent for marketing emails
Our legal bases for processing include:
- Performance of a contract
- Legitimate interests
- Compliance with legal obligations
- Consent (where required)
10. Children’s Privacy
Our Site and Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16 (US COPPA standard + UK GDPR).
If you believe a child has provided us with personal information, contact us immediately so we can delete it.
We do not “sell” or “share” children’s data.
11. Third-Party Websites
Our Site may contain links to external websites.
We are not responsible for:
- Their content
- Their privacy policies
- Their practices
We recommend reviewing each site’s policies before sharing personal information.
12. Contact Us
If you have questions about this Privacy Policy, your personal data, or want to exercise your rights, you can contact us at: